Versionen

Bulk actions

Select conversations in the list (checkboxes, shift-click for a range, select all on the page) and close, reopen, snooze, assign, unassign or label them at once. One POST /v1/conversations/bulk call for up to 100 conversations; the ones the caller cannot change are listed with the reason and stay selected.

Contact merge

Owners and admins merge two contacts of the same person, for example the e-mail one and the in-app one (POST /v1/contacts/{id}/merge). The target gains the source's addresses, external ids, attributes and conversations; the source is deleted and contact.deleted carries merged_into_id.

Move a conversation to another inbox

(POST /v1/conversations/{id}/move, shortcut m): replies continue on the target inbox's channel, an e-mail conversation is refused when the target has no e-mail channel, and the timeline shows "Moved from …". New realtime event conversation.moved.

Workspace deletion

Owners delete a workspace in the panel (Settings → Workspace → Danger zone) or with DELETE /v1/workspace; it stops working at once and a background job deletes its data and stored files in batches. Operators use yuva workspace delete.

Account deletion

Members delete their account in the panel (Settings → My profile) or with DELETE /v1/me, refused while they are a workspace's only owner; their messages stay, shown as from a deleted member. Operators use yuva person delete.

Panel

Replies from a visitor's typed, unconfirmed address are marked "Unverified sender".

Android SDK on JitPack

implementation("com.github.productdevbook:yuva:v0.0.2") from https://jitpack.io; the local module still works.

A person who belongs to no workspace can sign in, sees that, and can delete their account.

Server

One Go binary with Postgres, applying its own migrations on start; River jobs in the same process; attachments and raw e-mails on local disk or S3-compatible storage; /healthz, /readyz and Prometheus metrics. Docker image for linux/amd64 and linux/arm64.

Workspaces and members

Owners, admins and agents with per-inbox access; sign-in with e-mailed codes and passkeys; invites; workspace API keys; usage counters.

Inboxes, contacts and conversations

Per-inbox branding, language, time zone, business hours and live or async mode; messages, notes, attachments, assignment, status, priority, labels, canned replies, events and the /v1 REST API for all of them, described in openapi/openapi.yaml.

Agent panel

Conversation list with filters and search, thread view, composer, contact sidebar, settings, realtime updates over WebSocket, English and Turkish; installable as a PWA.

E-mail channel

Signed /ingress/email fed by a Cloudflare Email Worker (edge/, with a fallback address when the server is unreachable) or by any MTA through yuva ingest-email; threading, quote stripping, HTML sanitizing, attachments and raw message storage; outbound SMTP per channel with thread headers; loop protection; bounce and complaint handling, including Amazon SES notifications.

Catch-all e-mail channels

*@example.com receives every address of a domain that no other channel has, and replies go out from the address the contact wrote to.

Volume without bounces

A sender opens at most 20 new conversations per channel per hour; further mail joins their latest conversation. Only senders above YUVA_EMAIL_SENDER_HOURLY_CAP are refused.

Web widget

The <yuva-chat> web component for live chat and embedded threads, on the /client/v1 API with contact sessions, anonymous visitors, identity tokens signed by the host backend, allowed origins, presence, typing, read receipts and e-mail continuity for unread replies.

Mobile SDKs

sdk/swift (YuvaKit) and sdk/kotlin with a client, conversation list, thread, composer and feedback form.

Feedback and webhooks

Feedback conversations with metadata, posting by API key, Standard Webhooks delivery with retries and a delivery log, contact deletion by external id.

`sdk/go`

Identity token signing and webhook verification for host backends.

Member notifications

Web Push with per-member preferences and e-mail fallback.

Retention

An optional per-workspace period after which closed conversations and raw e-mails are deleted.

Operator commands

yuva bootstrap, migrate, api-key, inbox, channel, vapid-keys.

Hardening of sign-in, sessions, client sessions and identity tokens, inbound mail and outbound connections, attachment handling, rate limiting behind proxies, and the panel's security headers. Report vulnerabilities as described in SECURITY.md.